Prompt, Customer-focused
Claim Service

We handle the unexpected.

A Network Ready to Assist

The staff of professionals in our claim department works closely with a nationwide network of independent adjusters and appraisers to provide our policyholders with prompt and efficient claims handling.

We offer claim service 24-hours a day, 7-days a week. Claims can be reported by:

  • E-mail: claims@nationalindemnity.com
  • E-mail: Encrypted Mail !
    (available for any claim, required for Massachusetts residents)
  • Telephone: (800) 356-5750
  • Fax: (402) 916-3031
  • Mail: PO Box 31361, Omaha, NE 68131-0361

National Liability & Fire Insurance Company Assigned Risk and Take-Out Programs are administered by Assigned Risk Solutions, Ltd.: (201) 368-8055.

Reporting a Claim Requested Information

When reporting a claim, please provide as much information as possible on your initial notice. This will help us serve you better. However, DO NOT delay reporting due to incomplete or unknown information. The primary goal is reporting the accident, claim or suit promptly.

If a serious injury has occurred, call the Claims Reporting Hotline, (800) 356-5750, immediately—even if information is limited.

Report A Claim
  • claims@nationalindemnity.com
  • Encrypted Mail !
    (available for any claim, required for Massachusetts residents)
  • Phone: (800) 356-5750
  • GEICO/NICO Policyholders:
    (866) 920-5459
  • National Indemnity Company Claim Operations
    PO Box 31361
    Omaha, NE 68131-0361

National Indemnity group of insurance companies


National Indemnity Company
National Fire & Marine Insurance Company
National Indemnity Company of Mid-America
National Liability & Fire Insurance Company
National Indemnity Company of the South
Columbia Insurance Company